Measuring Continuous Improvement LO12999
Mon, 24 Mar 1997 14:10:40 -0400

I'm attempting to create a scorecard of various quality indicators
centered around our organizational culture. I want to measure (1)
employee turnover, (2) employee morale, (3) employee recognition, (4)
employee volunteerism/suggestions, (5) quality of the workspace, and (6)
the consistent use of continuous improvement tools. I'd very much
appreciate it if anyone out there can point me in the right direction.

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