In a prior post, I discussed the concept of Cognitive Competitiveness, as
it was relayed to me by some 'experts' and I am repeating it here in reply
to your post. Peters and others stressed that the cognitive platform is
basically the way to set the cognitive level of employees at a certain
minimal level, achieve consistency of this skill in all employees,
maintain that level--and then Kaizen it (continually improve it).
Eventually, he taught, the cognitive platform gives an organization a way
to set the entire workforce cognitive skills levels at competitive levels.
The effectivity of meetings, e-mail, and plans themselves in how much of
how many of them get implemented (with what accuracy and timeliness) all
are set at competitive levels after benchmarking them against world-class
orgs.
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>