Complexity and Organisation LO11466

Bill Hendry (
Mon, 16 Dec 1996 15:11:03 -0500 (EST)

Replying to LO11432 --

On Sun, 15 Dec 1996, Michael McMaster wrote:

> > How can leaders and managers ensure that individual employee behavior and
> > decisions will always reflect the organization's values?
> The questions contain an unclarity that is common. Are the "leaders
> and managers" being considered as separate from the organisation?
> The formulation of the second question implies that they are.
> What "the organisation wants" and "the organisation's values" are not
> determined by managers. What leaders want may be determined by
> leaders. What the organisation wants is determined by the
> organisation.

My contention Michael is that the managers and leaders ARE the
organization, and constantly are trying to figure out what those above
them are looking for. They are not separate from it, but the key to
making sure the big picture stuff happens on a daily basis.

[Host's Note: I cut the quote of the prev. msg considerably. ...Rick]


Bill Hendry, Training and OD Specialist, Hillsborough County, FL work email: | home (813)276-2727, fax (813) 276-2917

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