Balanced Scorecard cites LO7375

John Paul Fullerton (
Thu, 9 May 1996 23:58:56 +0000

Replying to LO7315 --


Here are some cites for the topic mentioned in Learning Org and
Capitalism LO7315. I found them searching Alta Vista for +"balanced
scorecard" +harvard (and then browsing).

Using the Balanced Scorecard as a Strategic Management System by
Robert S. Kaplan and David P. Norton, Harvard Business Review,
January-February 1996.

Robert S. Kaplan and David P. Norton, "The Balanced Scorecard-Measures
That Drive Performance," Harvard Business Review (January-February,

Kaplan and Norton, Putting The Balanced Scorecard to Work, Harvard
Business Review, September-October 1993 (p.134)

Have a nice day
John Paul Fullerton


"John Paul Fullerton" <>

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