Bosses vs. Leaders LO5420

Virginia I. Shafer (
Wed, 7 Feb 1996 08:47:06 -0700

Replying to LO5385 --

Stand back, Diane, the flood gate's been opened!

>I thought this might be an interesting thread. In the last few weeks I
>have wondered what words might describe the characteristics of a "boss"
>and a "leader". I have a few thoughts and would like to know what others
> Authoritative Collaborative
> Tells Facilitates

>From the Preface to _The Quality School_ by William Glasser, M.D. (about
putting Deming's principles into the school system):

A boss drives. A leader leads.
A boss relies on authority. A leader relies on cooperation.
A boss says, "I." A leader says, "We."
A boss creates fear. A leader creates confidence.
A boss knows how. A leader shows how.
A boss creates resentment. A leader breeds enthusiasm.
A boss fixes blame. A leader fixes mistakes.
A boss makes work drudgery. A leader makes work interesting.

And the following is offered as a corollary on managers and leaders:

The manager administers; the leader innovates.
The manager has a short-range view; the leader has a long-range
The manager asks how and when; the leader asks what and why.
The manager has his eye on the bottom line; the leader has his eye
on the horizon.
The manager accepts the status quo; the leader challenges it.

Warren Bennis

The importance here is, leaders are imperative, and we need managers. We
don't need no stinkin' bosses!


Ginger Shafer
The Leadership Dimension
"Bringing Leadership to Life"

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