Knowing your audience is the key to effective technical communication. My work is written and organized with the focus on what the intended audience needs to know. As a professional technical writer, I develop user guides, online help, installation guides, API reference manuals, release notes, or web site content targetted to the needs of your customers.

Putting the technical in technical writing

With a wide variety of experience and technical background, I understand technical concepts. Combining this with an ability to learn new concepts quickly and to communicate them clearly, I develop accurate information that gets your customers up and running no matter how technically complex the software is.