Analyzing Performance Deficiencies LO12614

andreww@petronas.com.my
Thu, 20 Feb 1997 13:27:37 -0800

Replying to LO12609 --

Author: JSteele393@aol.com at Internet wrote:

>I'm working with a company that's striving to become a Learning
>Organization. We're looking at how an individual learner can determine the
>cause of a given performance deficiency (and then, depending on the cause,
>address it with the appropriate learning activity).

First most important question from me:

Have a set of CONTROL CHARTS been established, addressing the key
variables that affect the concerned performance? i.e. the long term trend,
defects occurrence pattern, cycle time etc. etc.?

Regards

Andrew Wong
Organisaiton Observer and Thinker
HomePage : http://www.geocities.com/Athens/5621

-- 


andreww@petronas.com.my
 


     Learning-org -- An Internet Dialog on Learning Organizations
    For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>