Policies as "scar-tissue" LO8419

Bill Hendry (sfidba@scfn.thpl.lib.fl.us)
Wed, 10 Jul 1996 07:29:15 -0400 (EDT)

Replying to LO8408 --

I have heard it said that policies are the "scar-tissue" of an
organization. In other words, if you want to know where the problems are,
go look at the policy manuals. There will be many band-aid fixes or rule
changes which were designed to (try) to solve systemic problems in a quick
way.

I don't know what this has to do with management commitment however - is
this a new thread or what Rick?

[Host's Note: I made it a new thread. ...Rick]

On Tue, 9 Jul 1996, Ben Compton wrote:

> OK, I overstated the point. Maybe they're not "proportional" but the
> reason many policies exist is to ensure uniform behavior, a necessity
> since people do have different values which get translated into different
> behaviors.

-- 

Bill Hendry | work e-mail: sfidba@thpl.lib.fl.us Organizational Development Consultant and Trainer Hillsborough County, FL (813) 276-2727, fax (813) 276-2197

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