In LO7806, Bill Hendry shares:
>The word choice of management "buy-in" seems to reflect the idea that you
>can purchase anything (especially in the U.S.) including management's
>commitment to an idea of different way of running their business. And as
>easy as you can buy something you can always (well at least with L.L. Ben
>- right Rol?) take it back. I have tried to remove this type of phrase
>from by vocabulary for this reason.
It is commitment we intend when we say "buy in," of course. I see where
you're coming from, but the reality as I've been forced to perceive it is,
the more "they" pay for the advice, the greater its value. They literally
have to pay the consultant to continue the process, don't they? They are
buying it! But the beauty of the "process" of change is, you CAN'T take it
back--return it. Once change has happened, it's happened. Sure, you can
successfully sue a consultant if you're dissatisfied they didn't achieve
promised results, but the change will have affected the organization. Yes?
I will try and say commitment when that is what I mean. Thank you for the
reminder.
--
Ginger Shafer The Leadership Dimension "Bringing Leadership to Life" vshafer@azstarnet.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>