Ms. Shafer brings up an interesting point on perceived value - the more
something costs the more it must be worth. Hey, internal consultants out
there in cyber land, and those that used to be one, does this strike a
chord with you as to the difficulty being a "prophet in your own land"?
And if so, what can you do about it?
--Bill Hendry | work e-mail: sfidba@thpl.lib.fl.us Organizational Development Consultant and Trainer Hillsborough County, FL (813) 276-2727, fax (813) 276-2197
On Thu, 13 Jun 1996, Virginia I. Shafer wrote:
> Replying to LO7847 -- > > In LO7806, Bill Hendry shares: > > >The word choice of management "buy-in" seems to reflect the idea that you > >can purchase anything (especially in the U.S.) including management's > >commitment to an idea of different way of running their business. And as > >easy as you can buy something you can always (well at least with L.L. Ben > >- right Rol?) take it back. I have tried to remove this type of phrase > >from by vocabulary for this reason. > > It is commitment we intend when we say "buy in," of course. I see where > you're coming from, but the reality as I've been forced to perceive it is, > the more "they" pay for the advice, the greater its value. They literally > have to pay the consultant to continue the process, don't they? They are > buying it! But the beauty of the "process" of change is, you CAN'T take it > back--return it. Once change has happened, it's happened. Sure, you can > successfully sue a consultant if you're dissatisfied they didn't achieve > promised results, but the change will have affected the organization. Yes? > > I will try and say commitment when that is what I mean. Thank you for the > reminder.
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