"Dr. Scott J. Simmerman" <74170.1061@CompuServe.COM> makes
an excellent point in his admission:
>...Early on, when I didn't know anything and asked lots of questions, my
>results were "outstanding." As I learned more and became an expert, I
>gradually stopped doing the asking (to save time and be more efficient)
>and I slowly got worse results.
>Duh. Only problem is that it took 5 years to recongize it. Too close to
>the wagon, I think.
This natural tendency to skip intermediate steps is a really key issue. It
applies to any group that eventually takes things for granted. Whether a
consultant or a management team, skipping steps will always lead to
reduced effectiveness. Thanks for bringing up the point.
>Why use Square Wheels when the round ones are already in the wagon?
Right, we have to let our clients discover the round ones in the wagon. If
we show them, they will be resent us for showing them up as stupid. Ah,
the joys of humaan interactions....
--Keith Cowan <72212.51@CompuServe.COM>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>