Learning Organizations & TQM LO5611

Virginia I. Shafer (vshafer@AZStarNet.com)
Tue, 13 Feb 1996 21:58:04 -0700

Replying to LO5545 --

Barry Mallis offers:
>I would say that our penchant in the United States to hide anything
>surrounding human death is a cousin of the same sensibility which makes
>us want to think positive all the time and not confront process problem

Very interesting. I've recognized the move away from accepting our
eventual demise, and attributed other behaviors to it. Mostly in the
deny-the-aging-process variety. But I've interpreted the "think and talk
and act positive" scripts as superstitious artifact. I've been most
puzzled by the "say it alot, put it on signs (the bigger the better), and
publicly display it" and "it" must become reality. How many years did
Ford say "Quality is Job One" before the customer could believe it?

Ginger Shafer
The Leadership Dimension
"Bringing Leadership to Life"

vshafer@AZStarNet.com (Virginia I. Shafer)

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>