Deming in 1980 LO5278

Julie Beedon (
Thu, 01 Feb 1996 14:02:01

Replying to LO5250 --

>> Date: Mon, 22 Jan 1996 13:23:24 -0500
>> From: (Bob Luttman)
> <<< some good stuff deleted here >>>
>> I don't know if Deming every voiced an opinion on LO,but Idon't think he -
>> or other TQM practitioners - have many serious disagreements.
>> Bob Luttman
>I don't think that Deming ever called anything Organizational Learning, or
>a learning organization, or anything like it. But, if we look closer to
>what he advocated we might see that TQM/CQI, when applied in an effective
>way, then we see organizational learning. In one of the cases used in the
>1980 documentary "If Japan Can, ...", the Nashua Paper Company, one can
>see collective learning taking place. I don't believe that TQM can be
>effectively applied without the application of come notions related to
>organizational learning, because it becomes only a fad.

....and I know in the New Economics as he presents his ideas about a
system for profound knowledge one of the 4 aspects of the system is a
theory of knowledge which seems to me to be talking about organizational
learning ..... the only thing I would say (without wishing to be purist)
is that he did not like to be associated with TQM in any way.... although
my own experiences of applying and developing his thinking inside an
organization left me wondering why??

Julie Beedon
VISTA Consulting - for a better future