Bo -
As to how I see the knowledge industry evolving, I'd use two examples:
* there have been a lot of tools developed to do both data and information
processing in the software industry. in the emerging customer service
software segment, there are knowledge companies springing up that provide
pre-packaged knowledge (e.g. problems with Windows95) that save time (vs.
money over capturing the info yourself)
* also there's been a lot of knowledge distribution in the publishing industry
for years.
I'd jump to either of those as models for both content and process
improvement as we try to evolve to the KNOWLEDGE industry (as a precursor
to the WISDOM industry in the new millennium!)
...thoma
At 07:33 AM 11/26/95 GMT, you wrote:
>Looking at your argument, I can see where at this point, the time would be
>ripe to make the point that "outsourcing" can apply to knowledge needed to
>support the business process in the same way it applies to the
>manufacturing process. If outsourcing to "knowledge contractors" was
>addressed in this way as part of a larger movement such as BPR, it could
>well become a significant driver in creating the needed "market pull." I
>would think that the reply you received from, "the senior individuals" to
>"make it take less time (with the presumption of less cost), make it more
>immediate, ..." would indicate that they, at least, would be open to such
>an approach.
>
>How do you see such an "industry" evolving? Do you see a parallel between
>the development of the business of "knowledge contracting" with the
>development of "job-shops" subcontractors that support the manufacturing
>sector, or do you see them developing along a different line? I am
>especially interested in the role you see for the concept off "agility."
>( I assume you refer to the concepts but forward by Steve Goldman etc. on
>agile manufacturing and agile enterprises)
>
>Brian (Bo) Newman
>Project Management and Knowledge Management Consultant.
>bonewman@cbvcp.com
-- Michael P. Thoma | Email: mike@thoma.com Attack Strategies | Web: http://www.thoma.com San Francisco, CA | Phone: 415.567.1337 "Until the student surpasses the teacher there's never any progress."