Liandre wrote about stressed out employees:
> All employees have taken training in team building, change, reengineering,
>etc. They >have several groups responsible to manage the changes, people
>responsible for each >team, etc.
Two observations - First, it is not as important for employees to take
training as it is for training to take with employees. As the parents of
any teen will tell you, expecting someone to change just because we pour
enough information into their head head is an unsound training assumption.
I am trained in first aid, but I have never had to stop severe bleeding.
Quite frankly, I am a bit worried that I could actually find and stop
severe arterial bleeding - but I am trained. Are your employees trained
in team building, change, and reeigineering or can they build teams,
create change and reengineer?
Second, people who are responsible for something without sufficient
control over it will experience stress. It has been my experience that
teams often require years to master complex management techniques.
Presuming I know you are a good driver, I can assign you the task of
driving a car from A to B and say that you are responsible for it. But if
the car doesn't run or the bridges are all washed out do you havecontrol
over the outcome? Have your employees personally assumed their
responsibilities or were the responsibilities assigned?
-- Lon Badgett lonbadgett@aol.com "Technically, the rodeo rider is responsible for his performance. But putting up with all the bull that comes with responsibility can be stressful." Emil GobersnekeLearning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>