IMHO, the reason many 'bold pronouncements' don't work is that they are
official/formal/prescribed -- and that usually means 'coming from the
outside'. Change seems to work better coming from 'within' the system.
I would like to offer the following perspective on the above post.
Although there is a school of thought that states 'the-out-of-towner is
always the expert', my own view is to beware of a consultant with an
investment in his/her initial conception of a problem and possible
solution. Someone who immediately says that they have the program you need
may indeed be jumping the gun. A good consultant must be willing to work
with you to understand the current situation fully, so that you can both
agree on what has to be done. The marks of a good consultant is one who
will listen carefully, absorb data, ask questions and practice
open-mindedness to the very end; one who will level with you rather than
try to please you. In other words, beware of the consultant who says they
can do anything. They rarely can.
Frank Voehl (FVoehl@aol.com)
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>