Intranets for Org Learning LO12441

John Zavacki (jzavacki@wolff.com)
Sun, 9 Feb 1997 09:32:32 -0500

Replying to LO12412 --

Paul Gleason <gleasope@ctrvax.Vanderbilt.Edu asks
> Has anyone worked with an organization that was introducing an intranet or
> moving towards using their intranet for organizational learning?
>
> I am interested in
> - change issues involving intranet introduction/use

I'm a hypertext lover since the early '80s. I've had my own, stand-alone
intranet (a hypertext library done in a DOS program called Black Magic)
since I learned to make a hyperlink. I put one together in our small
office (using standard html and database tools) and my partners had no
change issues at all. Clients are very enthusiatic about the concept for
use with quality systems and Open Book Management. When I show them my
Intranet to get their attention, what impresses them most is the ability
to use natural language as a command. You just have to know how to read
to be able to find more to read. On this level, there are no real change
issues (except from Controllers who really do like to control).

> - assesment tools used in this connection

The only assessment tools I've used are in conjunction with the quality
systems I've built into intranets. There, we use standard ISO or QS 9000
assessment tools to see that the system meets the intent of the standard.

> - problems seen or overcome in this connection

One problem overcome is the need to learn a new interface everytime you
install a new program!! A link (unless you're trying to be clever) let's
you know it's a link, and to what.

One of the links on my Intranet is to the MIT OL web, where you can review
the theory and methodology while using the system to put together your own
learning history using message bases and the like.

John Zavacki
Wolff Group, Inc.
http://www.wolff.com
jzavacki@wolff.com

-- 

"John Zavacki" <jzavacki@wolff.com>

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>