Values and Vision Exercises LO11454

Barry Mallis (bmallis@smtp.markem.com)
16 Dec 1996 08:05:21 -0500

Reply to: RE>Values and Vision Exercises? LO11402

Brad:
I'm not sure what you mean by QMS. For us it refers to our ISO 9001 =
system. Is that what you mean? Or do you refer to a system which uses =
quality principles to inform all its processes? ISO is NOT a quality =
system in the sense that it doesn't guarantee or elaborate upon the =
concept we generally refer to as quality.
If you're talking about continuous improvement, then I would recommend =
using an infrastructure model which supports the deployment of "total =
quality." I'd be happy to communicate with you in more detail about that =
kind of initiative.
Best regards,

-- 

Barry Mallis bmallis@markem.com MARKEM Corporation Keene, NH

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>