TQM & LOs LO11308

Walter G. Prevalnig (104337.2101@CompuServe.COM)
06 Dec 96 11:36:23 EST

Replying to LO11287 --

Micheal McMaster wrote "have you included the possibility of saving
redundant & even apparently useless information for its later value in

I agree. IMV there is no such thing as "useless information" provided that
we have a theory ( a simple hunch may do). Theory allows people to turn
information into knowledge. The knowledge of what information is or is not
germane to our current theory is juat as important. The basic
differentiation is in the timing of its application and in its use for
building additional knowledge.

Information may reside within an organization, but the knowledge generated
resides within the organizations people.

It is interesting that many organizations still "hide" information from
their people. "Right sizing" and its associated knowledge loss flows from
the same logic.


Walter G. Prevalnig
PREVALNIG & ASSOCIATES " Building Learning Organizations"


"Walter G. Prevalnig" <104337.2101@CompuServe.COM>

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>