Sherri Malouf wrote:
> To me we have all said some similar things in that security is the key for
> effectively managing change. How do we create security for people?
> Through information for one thing. Once people understand how the change
> is actually going to effect them they know more about how to respond.
Sherry, I think you touched a very interesting point, the relation between
information and safety. The function of knowledge is to guide our
interaction with our environment. When our knowledge doesn't match the
requirements of a foreseen change, we feel unsafe!
Change is an opportunity to learn, but when we feel uncapable to learn, it
means loss, danger, fear. Giving information an providing support for
learning is something management can do to reduce fear and improve
learning performance!
Durval
-- Durval Muniz de Castro durval@ia.cti.br Fundacao Centro Tecnologico para Informatica http://www.ia.cti.br/ Campinas - Brasil Phone: 55-19-2401011 Fax: 55-19-2402029Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>