Learning to Dialogue LO10109

Dr. Scott J. Simmerman (74170.1061@CompuServe.COM)
21 Sep 96 14:02:40 EDT

Replying to LO10047 --

Roxanne Abbas and David Wilkinson are discussing perspective in this

David Wilkinson said:

>When we suspend, we have the choice to see from an allo-centric view
>(from the eyes of another person) or from a macro-centric view (from
>above, or in the balcony looking down).

And Roxanne added:

>Perhaps suspension is a first step toward "walking a mile in the
>other's shoes". We must get out of our own shoes (our assumptions, our
>mental models) in order to begin to understand the other person's

My approach is to use the perspective of associated (in the activity) and
dissociated (viewing the activity) to supply a simple language of
viewpoint. The dissociated position is the less emotional and more
rational / objective one. And for those newer to the list, I also offer
the wagon metaphor:

"We operate like a wooden wagon being pushed and pulled, where the pullers
get isolated by the rope and the pushers see little more than boards and
hands. And the wagon continues to roll forward on its Square Wheels
(thump, thump) while the round wheels are already in the wagon."

So, dialoging for me would, of course, include:

Don't just do something, stand there.
The round wheels are already in the wagon.
The Square Wheels do work, and we're used to things going thump, thump.

And, "If it didn't go thump thump, would we know we're actually making

It's all about _ continuous _ continuous improvement, methinks.

Have some FUN out there,


Scott Simmerman Performance Management Company, 3 Old Oak Drive, Taylors SC USA 29687-6624 74170.1061@compuserve.com

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>