Dealing with shadows in OD LO9832

John Paul Fullerton (
Sun, 8 Sep 1996 14:15:28 +0000

Replying to LO9780 --

> First, a brief statement of my view. Since people and information are
> recognized as such vital and critical resources in organizations today,
> Human Resource Management and Information Management must be treated as
> very high level strategic processes. These processes occur throughout the
> entire organization and, of course, are not confined to the domain of the
> HR or IT departments. IMHO, these processes are handled more effectively
> by those organizations that that involve their HR and IT departments as
> key elements in the formation of a business strategy and in the process of
> managing the business strategically.

My experience as a worker, not as a manager, has been that I have not been
much of a part of human resources and information technology. "It's not my
job." Thus, every gained insight for providing leverage in my job does not
result in a modification of training or of the information record. The
process of learning about the job is in a different orbit than teaching
about the job or defining it. I can see that those may be "fighting
words", yet they are true, from my perspective. If I was a cog that stayed
the same, then the distant definition and routine info processes might
suit me well; however, I am not a cog in regard to learning that applies
to my job. I may well be (or should be) a cog insofar as I am a person and
certain things about me should always be the same - holding to what I
believe (unless it doesn't work) beyond the point of testing (not just
going down under pressure), treating others with respect and causing no
harm, allowing and regarding the function of other cogs or persons.

The people whose job it is to do training and to manage information seek
to do their job. I just wish that since I know some related things that
those things were made use of. Maybe that kind of undefined activity
wouldn't be productive. I guess the excitement of "learning organizations"
is that it is considered to be absolutely necessary :) and is also defined
(maybe de-fined, too :)

Have a nice day
John Paul Fullerton


"John Paul Fullerton" <>

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