Facilitator Assessments LO9471

Barry Mallis (bmallis@mail.markem.com)
26 Aug 1996 09:35:34 -0400

Reply to: RE>Facilitator Assessments - Selection Criteria LO9435

Brock:

You may have the answer built into your question.

Here are some observations for your consideration:

o You want to avoid traditional thinking--you want "out of the box" thinking
from the new board members, allowing them to think the unthinkable, say the
unsayable.

o Get your content person to provoke ideas, grease the wheels, stimulate
out-of-the-box thinking. Provide content expertise to "facilitate" the
direction, intention and goal setting. This facilitator will have as a
primary function the assurance that a board charter for this activity--a
contract for the task--is supported by factual information providing a
background for deliberations.

o Once people are filled with initial ideas and share roughly the same
starting point, bring in the process engineer or facilitator who knows how
meetings are run, who can use, for instance, a 9 Step Structured Task
Implementation Process like Teradyne's, and guide the group to completion of
the task.

It appears that good may come from process playback at the end of each meeting
wherein participants consider their process work only; their ability to remain
open to new concepts; their actions toward keeping the output constantly
responsive to "customer demands" rather than to the life of the hierarchy in
of itself.

Pretty general stuff, but maybe it'll help focus this conversation more.

Good luck,

--
Barry Mallis
bmallis@markem.com
 

Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>