On 28 Jul 96 at 2:40, Roy Lyford-Pike wrote:
. You really do not want that
> chemical/nuclear operator to decide he is going to start up the
> reactor tonight a little bit different.
My conjecture is that the best way to ensure that the standard procedures
are not deviated from (if that's important) is for the users to understand
the background, implications and consequences of violating those
procedures. IMHO, the less the person understands the whys, the MORE
likely they will be to violate them.
Robert Bacal, CEO, Institute For Cooperative Communication
dbt359@freenet.mb.ca, Located in Winnipeg,Canada.
*For articles on management, change, training,communication, etc,
visit our home page at: http://www.winnipeg.freenet.mb.ca~dbt359
--"Robert Bacal" <dbt359@freenet.mb.ca>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>