On 3 Jul 96 at 9:25, John Constantine wrote:
> In response to so many wonderful postings recently, among them - Roy
> Lyford-Pike, Dr. Price, Bill Hendry and others, it strikes me that
> the "envelope" in which a great many of these msgs is the critical
> one of "Communication" with a capital C.
After working for over ten years in management consulting/training, my
conclusion is that it is the MACRO behaviours in organizations that
influence outcomes--that is, what people do every day, in each situation,
what they say, how they say it. I agree with you entirely, which is why we
set up the Institute For Cooperative Communication, focusing on
communication issues such as developing credibility, communicating with
hostile people/customers, and management communication.
> I can recall a book entitled "LEADERSHIP" some years back in which
> the statement was made that (paraphrasing) "all communication
> depends upon the listener, not the sender." IF this is true, how
> might that affect the nature of the process or processes which we
> would appear to espouse, that being a move toward a developing,
> creative, productive (and perhaps even complex)organization?
It's NOT TRUE, so the question is unanswerable. Communication is
bi-directional and involves reciprical control and influence.
Robert Bacal, CEO, Institute For Cooperative Communication
dbt359@freenet.mb.ca, Located in Winnipeg, Manitoba.
(204 888-9290.
--"Robert Bacal" <dbt359@freenet.mb.ca>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>