Root Cause LO8143

Barry Mallis (bmallis@ns.markem.com)
26 Jun 1996 16:21:52 -0400

Replying to LO8092 --

I agree with you, Rol, about narrowing the focus and achieving as a result
quicker, efficacious solutions. It's the old story of "solving world
hunger" which others have mentioned on the list.

Pareto identified it best: 20% of the sources cause 80% of any problem.
Over and over again in my own company where team work with problem-solving
tools is used, I see examples of overshooting the narrow goal and causing
problems (excessive time, unnecessary people involvement, loss of morale,
etc.), AND iterative (step-by-step) improvements which achieve and often
exceed goals.

By turning the PDCA wheel over and over, iterative improvement
demonstrably propels organizations forward.

Best,

-- 
Barry Mallis
bmallis@markem.com
MARKEM Corporation
Keene, NH
 

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