Hi Malcolm
Can I pick up on two sentences in your intro:
>Speaking as a Japanese industrial engineering geek, my Japanese friends
>have found that they have run into a dead end with the traditional quality
>tools/quality circles, largely because the process became more important
>than the results
> Every technique has its limitations, but also its applications.
They illustrate the tendency of techniques to become self-maintaining.
Enabling 'communities of users' and 'different results' bit reaching a
point where perpetuation of the technique diverges from the interests of
carriers of the technique. The technique aspires to the status quo in
which it infects the minds of those who use it. Breaking, when
appropriate, the hold of these infections that enable but also limit,
stikes me as the challenge we all face in organisations. [Apologies if
this is repetitive]
If Price
The Harrow Partnership
Pewley Fort Guildford UK
101701.3454@compuserve.com
--Dr Ilfryn Price <101701.3454@compuserve.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>