I would rather be measured by the number of times I am invited back again
to work on new problems. Unless you are an internal consultant its kind of
difficult to know how many times you haven't been asked back to work on
something thats been fixed. If that does happen perhaps you ought to be
fired.
On May 19, 1996 22:44:50, '"Dr. Ivan Blanco" <BLANCO@BU4090.BARRY.EDU>'
wrote:
>Julie, I would be worried about this if clients kept on calling me back
>for the same problem. I think that our role as consultant (I don't do a
>whole lot of consulting because my main deal is education), is one where
>effectiveness and success should be measured by the number of clients that
>do not call us back for a problem we have already helped them with...
>
>Ivan
-- George Hathaway Director, International Training American International Group 72 Wall St, 12th Floor New York, NY 10270 USA Tel. 212-770-3676 Fax. 212-514-6099 e-mail: gh@pipeline.com Any opinions I express are my own and not AIG's.Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>