Ruth, I can recommend NLP as a highly developed set of linguistic
listening distinctions if you are not already aware of them. One of
the best books for this is an analysis of the work of Milton Erickson
"Patterns I & II" by Grinder & Delozier.
I caution against looking for "false" messages. I recommend an
approach based in the complexity of human beings, our language and
ourselves as total *and ambiguous* communication systems.
The verbal and non-verbal often don't match and they are just
co-existing messages. The whole "text" of a communication and the
structure of it and the specific language (words) are often also
giving different messages or different cuts at similar messages.
I would rather respect the whole than take one "part" as being false
and some other as being "true" or whatever.
Michael McMaster : Michael@kbddean.demon.co.uk
book cafe site : http://www.vision-nest.com/BTBookCafe
Intelligence is the underlying organisational principle
of the universe. Heraclitus
--Michael McMaster <Michael@kbddean.demon.co.uk>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>