Apologies for short notice. :) Please come to what promises to be a most
interesting event..
"Organisational Memory and Knowledge Management"
10.00 a.m., Thursday, 23 May 1996
The Britannia Court Conference Centre, 27 Britannia Street, London, WC1X 9JP
Organised by Team IT - The forum for computer supported co-operative work
How do organisations learn and how should they manage that knowledge?
The human being has no problem with learning, once a sensation or stimulus
has been experienced it is imprinted for ever in the human memory. Whether
the individual wishes to base future actions on that stored memory though
is another matter entirely. The human being though can pass that
knowledge around the body, the left hand always knows what the right hand
is doing.
Not so with organisations! Knowledge is kept with the knowledge holder, it
is frequently only distributed if necessary, and only to the people that
the knowledge holder thinks should have it. The left hand frequently does
NOT know what the right hand is doing.
The aim of these two presentations is to describe how an organisation can
store the experiences of its workforce, and how it can manage its
accumulated knowledge to benefit of all concerned.
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REGISTRATION
Due to the limited number of places, pre-registration is essential and early
booking is advised. Please complete and return the attached registration
form to:
Mrs Janet Lynch, Team IT, 11 Granville Road, Barnet, Hertfordshire, EN5
4DU, UK. Tel:+44 (0)171 917 9855 Fax:+44 (0)181 441 4316 Email:
Admin@Team-IT.org.uk
PROGRAMME
9.30 Registration and Coffee
9.50 Introduction and Welcome
Peter Lloyd, Chairman Team IT
10.00 Organisational Memory
Jeff Conklin, Chief Scientist and Co-founder of Corporate
Memory Systems, Inc., Memory Systems Design.
Dr. E. Jeffrey Conklin is Chief Scientist and co-founder of Corporate
Memory Systems, Inc., a company which produces groupware for project
teams. His survey paper on hypertext has become the standard reference in
the field. He is the co-designer of the gIBIS system, which has earned
international acclaim as a pioneering hypertext groupware tool for design
and planning. His presentation will be centred around how organisations
are overlooking the key asset of Informal Knowledge. This talk explores
the design of an organisational memory system that overcomes the barriers
to capturing informal knowledge. The key component of this design is the
use of a display system which captures the key issues and ideas during
meetings and creates shared understanding in a knowledge team. The talk
describes the QuestMap software system as a example of a display system
which uses hypertext to capture the thinking and learning in large,
complex projects. The talk ends with a few examples of this kind of
organizational memory system in action.
12.45 Lunch
2.00 Knowledge Management
Ron Young, Knowledge Associates. From Managing With
Information to Leading With Knowledge.
Ron Young is the founder and Chief Executive of Knowledge Associates Ltd,
a consulting Organisation based in Cambridge. He is a consultant educator,
writer and speaker and regularly presents Knowledge Management
conferences, seminars and workshops around the world. Recent assignments
include advising and assisting Ernst & Young and TMI with their Knowledge
Management systems. He has published several papers and is co-author of
"Upside Down Management".
3.00 - 3.15 Afternoon Tea
3.15 Continuing - From Managing With Information to Leading
With Knowledge.
4.15 Discussion - chaired by Mr Peter Lloyd.
4.50 - 5.00 Closing Remarks - Russell Collins, Event Co-ordinator, Team IT.
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REGISTRATION FORM
Team IT - The forum for computer supported co-operative work
"Organisational Memory and Knowledge Management"
10.00 a.m., Thursday, 23 May 1996
The Britannia Court Conference Centre, 27 Britannia Street, London, WC1X 9JP
Please reserve me a place on the seminar "Organisational Memory and
Knowledge Management". I understand that my place will be confirmed on
receipt of the relevant registration fee (75.00 pds sterling Non-members,
50.00 pds sterling Members) covering registration, refreshments and buffet
lunch. Please make cheques payable to "Team IT".
Student registration fee is 25.00 pds sterling. Please provide a
confirmation of your
student status signed by your supervisor.
Tick opposite if you prefer a vegetarian food. [ ]
Name:
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Organisation:...............................................................
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Address:....................................................................
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Tel./Fax....................................................................
.......
E-mail: .......................................................................
REGISTRATION
Due to the limited number of places, pre-registration is essential and early
booking is advised. Please complete and return this attached registration
form to:
Mrs Janet Lynch, Team IT,
11 Granville Road, Barnet, Hertfordshire, EN5 4DU, UK.
Tel: 0171 917 9855 Fax: 0181 441 4316
Email: Admin@Team-IT.org.uk
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regards
Peter Lloyd
Chairman
Team IT
11 Granville Road
Barnet
Herts EN5 4DU
U K
+44 181 449 3656 (voice)
+44 181 441 4316 (fax)
peter@frontiers.co.uk
plpr@cix.compulink.co.uk
100116.3104@CompuServe.com (e-mail)
--peter@frontiers.co.uk (Peter Lloyd)
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>