Selling the LO concept LO6972

James Rieley (
Thu, 25 Apr 1996 06:54:09 -0500

Replying to LO6943 --

> How do you sell the LO concept to your organization ?
> What are the leverage points in terms of positions in the org one
>should identify and use ?

I am not sure that you should try to "sell" it to your organization. We
have had great success with applying the concepts and tools of ST in our
organization, but we have never tried to "sell" it. Two years ago, a
group self-formed here to learn more about ST and LO's. After a while, we
moved from generic examples to examples of our organization for the
purposes of learning. We simply began applying what we had learned to
better understand the organization and the dynamics of how it operates.
We then took our learnings to our President and were able to demonstrate
graphically some of the ongoing, somewhat painful things that were
happening in our organization. We also used our work to give him options
as to paths to take to create an environment in which these "fires" would
not be able to startup again. That was last year. Last week, in a
management council presentation for our Board, the President unveiled the
new organizational structure for the administration of our college, and on
a chart that shows the key components of our new team structure, is the
term "systems thinking." We didn't have to "sell" anything. We just
began to use what we have learned, and let him (the President) come to his
own conclusions.

Learn, apply, learn some more, apply more, and go from there.

James B. Rieley
The Center for Continuous Quality Improvement
Milwaukee Area Technical College
700 West State Street
Milwaukee, WI 53233
FAX Milwaukee 414.297.6475
FAX New York 212.253.4322
FAX London + 44 (0)171.681.1116

"In oneself lies the whole world, and if you know how to look and learn,
then the door is there and the key is in your hand. Nobody on earth can
give you either that key or the door to open, except yourself." Jiddu
Krishnamurti, 1972

-- (James Rieley)

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