System Cannot Understand Itself LO6298

Dr. Ivan Blanco (BLANCO@BU4090.BARRY.EDU)
Fri, 29 Mar 1996 11:14:36 -0500 (EST)

Replying to LO5987 --
> From: John Paul Fullerton <>
> Date: Tue, 5 Mar 1996 08:50:17 -0600
> responding to Ron Davison who said, LO5973
> "W. Edwards Deming often said, "A system cannot know itself." He
> sometimes followed this up with a quote he attributed to Ed Baker, "You
> can know all about ice and not understand water." "
> Yesterday, I watched the conversation between Myron Tribus and Dr. Deming
> from the "Deming Videos". The thought came to mind that Dr. Deming applied
> continuous improvement to his management theories as well as recommending
> it to his clients.

In personal conversations with Myron Tribus, he has insisted in
that the main role of any manager is to improve the System with the help
of those involved in it. This is so because he insists in that we are
work in a system. My interpretation is that the system will not do things
by itslef, and that management have the responsibility for improvement.
Deming, in his famous participation in the "If Japan Can, why Can't We"
documentary, talked about "letting the system talk to you." He said that
the system, if left alone (by observing it, measuring it, discussing it,
etc.) will tell a lot about what is wrong and what can be improved. My
understanding is that the system exist because they have been developed by
men (mamnagement), and it is management the one responsible for whatever
changes are to be adopted. I would also add that some managers are so
absorved by the system that they can't move away from it to really see
what improvements or changes are necessary!

-- Ivan,


*************************************************************** R. IVAN BLANCO, Ph.D. Voice 305 899-3515 Assoc. Prof. & Director Fax 305 892-6412 International Business Programs Andreas School of Business _________E-Mail Addresses________ Barry University Bitnet: Blanco%bu4090@Barryu Miami Shores, FL 33161-6695 Internet: <<<<< ---------------- >>>>> "Si un hombre fuera necesario para sostener el Estado, este Estado no deberia existir." "If one man were necessary to sustain a Nation, this Nation should not exist." Simon Bolivar ===============================================================

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