I was surprised to see "process driven" on the 20 Century side of the list
and "results driven" on the 21st century side of the list. While I think
there shold be some metrics to strive toward, my past experiences indicate
that results driven thinking focuses people on "making the numbers" and
not on providing better/more products or services. Could you elaborate on
what the speaker meant?
--Karl Soehnlein 85 THIRD AVE. INTERNET:KSOEHNLE@sescva.esc.edu WESTWOOD, NJ 07675 (201) 664-6135 Life is a JOURNEY not a destination so - Learn from its experiences and - Master your possibilities
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>