Accountability & Resp. LO5859

Bob Williams (
Tue, 27 Feb 1996 12:12:58 +1300

I want to ask a question about concepts of accountability in "learning

Undoubtedly this has been discussed many times, and my filtering of the LO
contributions has missed it.

In a conversation with an ex-client this morning we talked about the
practical problems of changing concepts of accountability and
responsibility when working in organisations with a systemic view of how
issues are resolved. Books are very good at saying what needs to be done,
but, in my experience, are fairly vague when it comes to the brass tacks
of how it is done. Staff in her organisation are still wanting to
identify where the buck stops and starts in a fairly traditional sense.
To date the organisation has been unable to resolve that issue. Most
individuals within the organisation are unable to differentiate between
the complex and the confusing, or work out how to bring about the
transition from "you" and "me" to "you, me and us". Incidentally this
organisation has a long history of team based work, with both positive and
negative experiences.

Some pointers here would be appreciated.




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