Hello,
I am looking for information about 'I Think', a software tool which
helps people map processes and identify systems affects on changes within
a given system. I am working with an organization that is looking at using
this tool. I liked its potential in scenario building and the potential to
facilitate some excellent conversations about assumptions as diverse
groups create process maps together. I had some serious concerns about
this tool giving people a false sense of certainty about 'answers'.
Has anyone here used this tool or a tool similar to this? What was/is
your experience with this? What have you found to be its most useful
applications? Any dangers or pitfalls seen with the use of this as a tool
for aiding assessment of process links and sytems affects?
Any feedback would be welcomed.
Thanks.
Fran Alexander