John Warfield wrote:
> A well-designed process, adequately buttressed by a good work plan, can
make virtually all of a group's time together a "performing" time.
This assumes that someone has taken the time to design the process in this
way. Unfortunately, often processes are "well-designed" from the point of
view of the procedure writer or some such other individual. Those who
must execute that process do not know what was intended and have a
different way of doing things which works better for them. The work
process is, then, not so well-designed. It is often developed on an ad
hoc basis. This is one of the strengths of a team, the members become
flexible enough to adapt to requirements and to innovate processes to fit
the situation. I won't go into, at this point, the arguments against a
lot of such innovation within organizations and the potential impact such
innovation can have upon quality of work.
-- Clyde Howell The Howell Group orgpsych@aol.com