Re: Downsizing and Outsourcing LO3664

HankHeath@aol.com
Tue, 7 Nov 1995 20:22:00 -0500

Replying to LO3637 --

Willard Jule <75272.3452@compuserve.com> wrote:

<snip>

WJ> The five step change without chaos process

WJ> 1. Developing a personal felt need to change
<snip>
WJ> 2. Determining what the future will look like
<snip>
WJ> 3. Determining the current situation
<snip>
WJ> 4. Developing a plan to create the future
<snip>
WJ> 5. Implementing the plan and evaluating the results

What kind of time frames do you attach to these steps? I have found that
*lasting* change requires at least a six month period between steps 4 and
5. Short of that, we stretch people out of shape for a short amount of
time, lose interest in the task, and they revert to old behaviors when no
one is looking? Does this agree with other folks' observations?

--
Hank Heath
Vice President
Medco Systems, Inc.
3 Eves Dr
Suite 304
Marlton, NJ 08053
HankHeath@aol.com
ph: 609-596-1028
fax: 609-596-8650