Re: Downsizing and Outsourcing LO3664
Tue, 7 Nov 1995 20:22:00 -0500

Replying to LO3637 --

Willard Jule <> wrote:


WJ> The five step change without chaos process

WJ> 1. Developing a personal felt need to change
WJ> 2. Determining what the future will look like
WJ> 3. Determining the current situation
WJ> 4. Developing a plan to create the future
WJ> 5. Implementing the plan and evaluating the results

What kind of time frames do you attach to these steps? I have found that
*lasting* change requires at least a six month period between steps 4 and
5. Short of that, we stretch people out of shape for a short amount of
time, lose interest in the task, and they revert to old behaviors when no
one is looking? Does this agree with other folks' observations?

Hank Heath
Vice President
Medco Systems, Inc.
3 Eves Dr
Suite 304
Marlton, NJ 08053
ph: 609-596-1028
fax: 609-596-8650