Re: Knowledge Databases LO1933

Michael McMaster (
Tue, 4 Jul 1995 17:17:05 +0000

Replying to LO1888 --

Carol Ann - thanks for the great stories. I know that there are
successes - really wonderful successes - and I also know of great
waste. The stories you shared point at some of the pathways to
success. Sorry you don't like theory - or is it just mine?

How I interpret your last statement - that all these are accomplished
using Lotus Notes - is I think the key to what I am getting at. It's
not the respository nor the content but the process. Groupware is
going to sweep this field for a significant while because, it seems
to me, it puts knowledge into a dynamic process rather than focussing
on a database.

And, even better, using groupware both demands that we work
differently and provides the means for working differently. I think
there's more gold in these hills for corporate culture change than
most of our other development efforts.

Michael McMaster