Re: Resistance to Change LO1157

Barry Mallis (
11 May 1995 15:28:27 -0400

Replying to LO1140 --

To Peter von Stackelberg, re resistance to change LO1023
You write:

"Too many mutations too quickly results in "learning" being lost by the

At my company we have incorporated a writing system in document generation
for our ISO 9001 Quality Management System. It's called Information

One of the principles of the writing technique is based upon studies which
show that seven, plus or minus two, is the number of items the brain can
retain in a mesage. While there are always exceptions on either side of
the bell curve, we have found that the use of 7 + or - 2 bullets, or
points, or items or whatever in the body of a document works effectively.
I wonder if this is in any way related to the algorithms you mention.

Barry Mallis
Total Quality Resource Manager
MARKEM Corporation
Keene, NH 03431