There are techniques to do this. In more extensive engagements such
as my current one, I use The Pathfinder, an exhaustive psychological
test, which the people self-administer. From the results (there are
98 traits of the individual, and 24 interest areas), I develop a
composite of the organization of CORE COMPETENCIES that are essentially
shared values. I can also develop a comparison between any individual
and me, enabling me to bridge the gaps individually and collectively.
Naturally this is a very long topic to cover in this short space. Like
any diagnostic tool, it helps but is not the "final answer". I view it
as a way of building the roadmap without the usual pitfalls of the
mental models.
-- Keith Cowan Phone: (416)565-6253 FAX: (905)858-7131 Toronto Internet: cowan@pci.on.ca Compuserve: 72212,51