Re: "Learning-ful reengineering" project

Art Kleiner (
Sun, 18 Dec 1994 10:09:55 -0800

Alexia, George Roth of MIT and I are developing a practice
which sounds somewhat similar to the assessment ideas you
have in your message...

We call it a "Learning History" and we are thinking of it
as a sort of "jointly told tale" told in part by members
of an innovative pilot project...

Art Kleiner <>

>I've been asked to do a case study of a re-engineering project at a
Valley high-tech firm. ( I had done a case study a couple of years
ago for
this company.) The purpose is to capture the learning from the
project to
pass on to teams involved in subseuqnet projects.