BPR Article

Norman Frank (nfrank@cap.gwu.edu)
Tue, 8 Nov 1994 07:34:57 -0500

There is an excellent article on Reengineering in the July 1994 issue
of Quality Management Journal. It provides the point of view of
many quality professionals, which is not always positive on reengineering.
A year ago I wrote a similar article after reading Hammer and Champy's
pathetic work.

Norman C. Frank
MCI Mail:  4573434
Internet:  4573434@mcimail.com
Internet:  nfrank@cap.gwu.edu