Groupware and Organizational Learning -- Footnotes

[*] Richard Karash, the author, presented this at the GroupWare '95 Conference, San Jose, California, August 1995. The author at that time was at Innovation Associates, Inc., 3 Speen Street, Framingham MA 01701 (508) 879-8301

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[1]Senge (1990).

[2]See, for example, Argyris (1990 and 1991).

[3]Nonaka and Takeuchi (1995), pg. 59.

[4]Nonaka and Takeuchi (1995), pg. 61.

[5]Nonaka and Takeuchi (1995), pg. 72.

[6]See Seagal (1986-92).

[7]For more on techniques for working with mental models see Argyris (1990, 1991) and Senge et. al. (1994). For integration of mental models with systems thinking, see Karash (1995).

[8]For more on Systems Thinking, see Senge, (1994).

[9]This three-level classification was first suggested to me by Kathleen Murphy of Andersen Consulting.

[10]This difference in paradigms is taken from a private communication with George Pór.