I appreciated your comments about the hidden organization in relation to LO.
About thirty years ago, Juran and Feigenbaum first coined the terms 'the
hidden gold in the mine' (Juran) and the 'hidden plant' (Feigenbaum). This
term actually had two meanings:
1- the waste that is present in all organizxations, constituting some 25-30%
of annual revenues and
2- the organization within the organization where the real backbone and
tensile strength resided.
What think ye?
Frank Voehl (FVoehl@aol.com)
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>