Errors LO12256

Norman G. DeLisle, Jr. (
Wed, 29 Jan 1997 06:35:17 -0500

Replying to LO12242 --

> ... I also notice a distinct trend for making these teams responsible for
> everything. And I think that the monkey has metamorphosed into the old
> 800 pound (364 kilo) gorilla. And the legs of the workers, which were
> getting stronger are now bending because of rickets and stress.
> Teams can do a lot. But we need to give them team "stuff" and not just
> make them accountable for individual performance.

I agree with you that making teams responsible for individual behavior
"enforcement" duties is demeaning and wasteful of team abilities. But
random erors due to fogging out is probably an attention fatigue problem
(boring work) and could be handled by team re-design of the work process.


"Norman G. DeLisle, Jr." <>

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