On 23 Jan 97 at 9:46, K SANDROCK wrote:
> In the light of this additional information we may find that the
> problem (if there is one) is that the measures of performance are
> wrong.
I picked up on the above point from your post. I agree. I think one of
the sad points is sometimes people make performance measures 'for keeps'
when maybe the measure should change. Another perspective is just looking
at the performance measure with out taking the system into account is very
narrow.
I often wonder if managers really understand the linkage between systems,
measures and generating results? Just an outloud questions.
But, your point is taken and is dead on the money.
thanks
Ethan J. Mings
Write to me at "thedesk@idirect.com" or visit our WWW Page at
"http://ourworld.compuserve.com/homepages/ethan_mings/emingsh.htm"
"Where organizational economics is about life, not theory"
--"Ethan J. Mings" <thedesk@idirect.com>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>