You might try the American Productivity and Quality Center (APQC), based
in Houston. They have done numerous studies and have case studies
covering a wide variety of business learning topics. They are also the
parent company of the Benchmark Clearinghouse, headed up by Dr. Carla
O'Dell. Let me know if you need more information.
Frank Voehl.
--Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>