I can't see how any course, workshop, seminar, etc. can be effective without
story telling. What I mean by "effective" is containing actionable items
which participants can take away from the session to apply over and over,
learn from doing, adapt to local colorations.
For instance, in my High Performance Team training over 3 days I not only tell
stories about live teams, but I illustrate the use of TQ tools (Paretos,
selection matrices, advanced affinity diagrams, fishbone diagrams, etc.) by
tacking real examples to the wall. The group then follows a problem-solving
team case study while seeing around them the story of a real group whose
chicken tracks show manifestations of live people.
I always have found the the story from the real field of practice is most
illustrative. Is there anything else? I suppose so, but I haven't found the
equally effective equivalent. There are some excellent videos which have been
produced to illustrate a point. One I highly recommend is "From No to Yes"
from CRM. It's about active listening, and well worth each of its 30 minutes
duration.
Best regards,
-- Barry Mallis bmallis@markem.comLearning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>