Keith,
You wrote, "As I have mentioned before. performance in a given job is the
result of the placement system and the training system as well as perhaps
the reward system. Excellence in the design and execution of these systems
will eventually produce consistently excellent results IMHO."
I see another system that interacts with the three systems you mentioned:
the social system. The social system acts as an invisible placement,
training, and reward system, often in a different direction from the
"official" ones.
Here's an example of that, from later in your message: "This is analogous
to ranking systems for employees & managers in which they are publicly
ranked according to their current performance on the organization's
accepted measurements. (Any other ranking would be totally destructive.)
While this will generate short-term improvement, IMHO it is a bad
management "system" because ultimately it will cause people to refrain
from helping others being ranked on the same curve."
Dale
--Dale H. Emery | 27 Tall Pine Road Consultant | Berwick, ME 03901 Relationship and Communication | (207) 698-1650 For Successful Organizations | 72704.1550@compuserve.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>