On 31 Jul 96 at 12:04, Michael McMaster wrote:
> In my opinion, there are no really useful practices in the area of
> speaking that do not include practices in listening.
I think that's probably true...however I am starting to shift away from
focusing on the listening idea (active, reflective), to a much broader
issue of responsiveness which is a bit more complex.
It seems to me that dialogue can occur when each party is responsive to
the utterances and meanings of the other...that responsiveness may mean
using active listening techniques, but it also can mean responding in ways
that are not usually called listening, but show that the individuals are
being heard and responded to.
Robert Bacal, CEO, Institute For Cooperative Communication
dbt359@freenet.mb.ca, Located in Winnipeg,Canada.
*For articles on management, change, training,communication, etc,
visit our home page at: http://www.winnipeg.freenet.mb.ca/~dbt359
--"Robert Bacal" <dbt359@freenet.mb.ca>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>